Privacy Policy

Privacy Policy – Norvellie

At Norvellie, we deeply respect and value our customers’ privacy. This online Privacy Policy describes the types of personal information we collect on the website www.norvellie.com (hereinafter referred to as “the Site”), how we use this information, with whom we share it, and the options available to users regarding its use. We also explain the measures implemented to protect this data and how to contact us with any questions about our privacy practices.

INFORMATION WE COLLECT

The types of personal information we collect may include (but are not limited to):

• Contact details (name, postal address, phone number, email address)

• Login credentials for the Site

• Payment information (such as credit card data)

• Purchase and transaction information (including product registration serial numbers)

• Other personal data contained in content provided by users (e.g. via live chat)

Automatically collected information
When you use our Site, certain information may be collected automatically through technologies such as cookies, web server logs, web beacons, and JavaScript.

Cookies are files sent to your device to identify your browser or store settings. Our Site may use different types of cookies and local storage. Your browser may tell you how to be alerted about certain cookies and how to disable them. Please note that without cookies, some features of the Site may not function properly.

In addition to cookies, our servers may collect:

• Device type, operating system, browser, language, country, time zone, IP address

• Referring webpage, pages viewed, and interactions with the Site

We also use web beacons to identify certain pages and monitor data collected automatically. JavaScript instructions may also be sent to analyze your interactions with the Site.

We use third-party analytics services (e.g. Google Analytics, Adobe Omniture) to evaluate the use of the Site. The information collected (such as your IP address) may be transmitted directly to these providers. You can visit these services’ websites to learn how to opt out of this tracking.

Some browser versions allow you to enable a “Do Not Track” preference. At this time, our Site does not respond to this signal.

USE OF COLLECTED INFORMATION

We may use your personal data to:

• Provide our products and services

• Create and manage your account

• Process your payments

• Send you catalogs and promotional offers

• Communicate with you and manage your participation in our events, programs, offers, or surveys

• Respond to your requests

• Conduct data analysis (including anonymization and aggregation)

• Manage and improve our business operations, develop our services, and ensure our internal functions (accounting, audits, etc.)

• Detect, prevent, and address fraud, violations, or illegal activities

• Comply with applicable laws, industry standards, and our internal policies

We may also use your data for other purposes, which will be clearly stated at the time of collection.

Automatically collected information may also be used to:

• Personalize your experience on our Site

• Display content and advertisements tailored to your preferences

• Manage our Site and improve our marketing strategy

• Show you ads for our products on other websites you visit

Our Site is not designed to respond to browser “Do Not Track” signals.