Shipping Policy – Norvellie

At Norvellie, we are committed to providing you with a pleasant and reliable shopping experience. We strive to ship your orders as quickly as possible. Below are the main points of our shipping policy:

Delivery Timeframes

Delivery times vary between 5 to 10 business days after your order has been confirmed.
Delays may occur due to external factors such as exceptional weather conditions or peak demand periods.

Shipping Fees

Shipping is free within the European Union.

For orders outside the EU, shipping costs will be calculated based on your location and the size of your order.
All shipping fees will be clearly displayed at checkout.

Order Processing

All orders are shipped within 1 to 3 business days after payment confirmation.
Please note that we do not ship on weekends or public holidays.

International Shipping

We ship throughout Europe.
If you are located outside the European Union, please check if any additional fees or restrictions apply to your country.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email, allowing you to track your package in real time.

Delivery Issues

If you experience any problems with the delivery of your order, please contact us at: info@norvellie.com
We will do our best to resolve the issue promptly.

Address Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible.
Please note that we cannot guarantee address changes once the order has been shipped.